The information below provides details about our privacy policy and we ask that you take the time to read it.
_Last updated: October 15, 2024_
At Content Sphere ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our platform and use our services ("Services"). By using the Content Sphere website and services, you agree to the terms outlined in this policy.
We collect various types of information to provide and improve our services, ensuring a better user experience.
2.1 Personal Data
When you use Content Sphere, we may collect the following personally identifiable information:
- Name
- Email address
- Social media account information (e.g., Facebook, Instagram, Twitter)
- Payment and billing information (if applicable for subscription services)
- Business or company details (if relevant to account setup)
2.2 Usage Data
We may also collect information on how you interact with our platform, including:
- IP address
- Browser type and version
- Pages of our site you visit and time spent on each page
- Date and time of your visit
- Device type and operating system
2.3 Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. Cookies help us understand user behavior, store your preferences, and provide personalized content.
The data we collect from you is used for the following purposes:
- Providing Services: To manage your account, schedule posts, and offer customer support.
- Improving the Platform: To understand how users interact with Content Sphere and improve functionality.
- Processing Payments: For handling subscriptions and transactions securely.
- Communication: To notify you of platform updates, promotions, or important information about your account.
- Legal Compliance: To comply with any legal obligations, such as court orders or legal processes.
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
4.1 Service Providers
We work with trusted third-party companies to support our services, such as payment processors, analytics providers, and hosting services. These service providers have access to your personal data only to perform specific tasks on our behalf and are obligated to keep your information confidential.
4.2 Legal Compliance
We may disclose your information if required by law or in response to valid requests from public authorities (e.g., law enforcement agencies).
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same terms and conditions of this Privacy Policy.
We are committed to ensuring the security of your information. We use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the data we hold about you.
- Correction: You can update or correct inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal data, subject to certain conditions.
- Restriction: You can request the restriction of the processing of your data under certain circumstances.
- Data Portability: You can request a copy of your personal data in a machine-readable format.
To exercise any of these rights, please contact us at privacy@content-sphere.com
We retain your personal data for as long as your account is active or as necessary to provide you with our services. We may also retain certain information for legal or operational purposes, such as for compliance with tax, legal, or accounting requirements.
Content Sphere may integrate with third-party services (such as Facebook, Instagram, and Twitter) to provide functionality like scheduling posts and analyzing engagement. These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party platforms.
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we will update the "last updated" date at the top of the page. Your continued use of Content Sphere after any changes signifies your acceptance of the revised Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Content Sphere Privacy Team
Email: privacy@content-sphere.com
Website: https://content-sphere.com
